If you have a settled or pre-settled status and need to contact the Home Office by phone, be prepared to waste a lot of time, even if you are doomed to failure.
- If you have a problem with a running application and want to talk to Home Office;
- If you can't access your status account and can't get a shar code;
- If you do not have access to your pre-settled status account and cannot apply for settled status.
In these cases, one of the quickest solutions would be to call 0300 123 7379 and speak to a customer service officer in English, pass an identity check and get your problem resolved.
It sounds simple in theory, but when you ring you may find that quite a few people are also waiting to speak to an officer and all you will hear is to try later. I have been contacted by clients who have been trying for days to get through to the Home Office and failing.
If you can't prove your share code and right to work, it means you can't work, and every day without work results in no income.
In yet another case of a customer losing days trying to contact the Home Office, yesterday we were able to resolve the issue in less than 10 minutes.
We immigration advisers have access to a specific Home Office helpline for settled status issues and do not have to wait more than a few minutes.
If you, too, have a problem with your status and need to call the Home Office but are unable to get through, know that I, as a licensed immigration advisor, can solve your problem and together we can make a call to the services.
If you need help to update your details or restore access to your account or to successfully submit your status application, if for any reason you have been unable to complete it or have made an error,please contact me on 0778 606 7076 or email [email protected].
