Updating your details or restoring access to your status account

Atanas Chikov, as a licensed immigration advisor, can help you update your details or restore access to your account.

Let us provide you with important information about this service and make an initial assessment of whether you are eligible and willing to be helped.

We can assist you in dealing with immigration authorities when you change your ID, name, address, phone or email.

You must update your status account (UK Visas and Immigration account) if you have changed yours:

• mobile phone number
• email address
• name
• ID
• UK address

If you have settled status it is important to have this linked to a valid ID, your passport or your ID card. If your profile on the government website has both IDs up to date (not expired) you should have no problem travelling abroad with either of them.

Also – if you would like to check the progress of your status application, we can also help.

Who is our service for?

There are actually two groups of people who would use the service:

1.  Those who have the email or phone number with which their status was submitted. This way, we won’t have to call and explain to the services to restore access to the person’s account.

In this case the service costs £40 and you will only need to forward us the verification code when we start the procedure. This is sent to the phone or email that you used to make the application and that you are already registered with on the government website. ATTENTION – the code is only active for a few minutes and you must act immediately.

2. People who for one reason or another have lost the email or phone number with which their application was made or do not know the document number with which it was made. For them, access will have to be restored by verifying identity and personal data.

In this case we will have to ring and speak to the immigration service which makes our service more expensive and will cost £70.

When we contact and speak to the services, your cooperation is very important – you will need to give us correct and accurate information to identify you: for example, full address, school name or similar. If staff are not satisfied with the answers, they may terminate contact and things may not work out. In this case, we do not refund our fee because we have taken the time and effort to help you. A lot depends on your participation!

What should you do to order our service?

1. Please email us at [email protected] telling us which service you need and whether you have access to your account.
2. Pay the fee and send us photos of the old and new ID (or document number). You will receive payment details with our reply to your email
3. You will then be able to book an appointment on Mr Chikov’s schedule using the link in the letter we will send you.

It is very important that you read carefully and follow our instructions exactly!